Technical Support

Our expert technical support team is here to help you get the most out of your LiFePO4 battery system.

Contact Us

Email: support@mfaoshi.com
Response time: Within 24 hours

Common Issues

Battery Not Charging

Ensure your charger is compatible with LiFePO4 chemistry. Use a charger with a LiFePO4 or lithium-specific charging profile. Do not use lead-acid chargers.

Battery Management System (BMS) Reset

If your battery stops responding, try disconnecting all loads and the charger for 30 seconds, then reconnect.

Low Voltage Warning

If your battery voltage drops below 10V, the BMS may have activated protection mode. Reconnect a compatible charger to restore normal operation.

User Guides

Download our product user guides for detailed installation and usage instructions.