1. We provide a 30-day return & exchange service after you receive the lithium battery goods. Products must be unused, undamaged, not disassembled, with complete original packaging.
2. We bear all shipping fees for quality defects & factory performance failures, support full refund or free replacement.
3. Returns are rejected for artificial damage, unauthorized disassembly, improper charging & discharging, expired warranty period.
4. Lithium batteries are dangerous goods. All returned parcels must be shipped via our designated compliant dangerous goods logistics channel. Private personal return shipping is prohibited.
5. Full refund will be processed within 3-7 working days after we inspect & confirm the returned goods are intact.
6. All our battery products pass UN38.3 safety certification, with exclusive warranty service
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